Client Partnership Manager ( 12 Month FTC )

We have an exciting opportunity available for a Client Partnership Manager with a passion for brand experience design to join our Client Partnership team. This role is ideally suited to someone with 3-5 years’ experience in an agency project management and/or client servicing role. If you have good retail design experience or are working in a creative agency across multi-disciplinary design projects, then this could be the role for you!

This is an excellent opportunity to hone your client partnership skills, working within a dynamic, fast-paced agency environment. You will have a pro-active can-do attitude as well as fanatical attention to detail. You will be highly organised, commercially astute and able to prioritise your workload effectively. You will be an excellent communicator and possess a natural flair for manging Clients, understanding their challenges and priorities and providing a rewarding experience.

On a day-to-day basis, you will enjoy working as part of dedicated account teams, supporting on key accounts and managing your own projects across a range of global brands and projects including interiors, brand communication, campaign activations, digital, and photography. This role offers the right person an excellent opportunity to experience working in a world class creative agency within a flexible, fun, and dynamic culture.Apply Here

Responsibilities:

• To prepare cost proposals for various projects, ensuring all costs are budgeted accurately, fully understood and approved by the client, and updated accordingly when responding to additional out of scope requests.
• To regularly update your own and design team’s weekly resource planning sheets.
• To ensure all project invoices and PO’s for suppliers are raised at the appropriate time throughout the project being aware of the need to manage cash flow effectively.
• To ensure we communicate in an open, courteous, and constructive way both with fellow colleagues and with our clients and suppliers.
• To maintain effective and proactive communication with all relevant CK teams / colleagues throughout projects to ensure clients’ requirements are fully satisfied.
• To have the eyes and ears of the client and input into creative deliverables alongside the creative team to ensure we are ‘listening’ and responding in a way that is wholly relevant and meeting expectations.
• To prepare for all client meetings and produce agendas and contact reports with agreed actions.
• To document and electronically file, all project related information to and from clients systematically and in an organised way.
• To prepare project schedules and ensure they are always communicated to clients and the relevant CK teams, and updated accordingly as any changes occur.

Key Skills:

• Excellent time management and experience working to deadlines
• Strong organisational and prioritisation skills
• Flexible, proactive, confident and self-motivated
• Ability to nurture client relationships and build trust
• Commercially astute
• Growth mindset
• First rate communication skills
• First rate attention to detail
  
• Diversity and Inclusion: we believe in exactly that. Read more here.

CK Application Details

Our application process doesn’t involve any tick box exercises. Quality and energy outweigh quantity. Send us your CV that outlines your relevant experience and helps us understand more about you and what you can offer.

Apply Here